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track-number
Date : 2019-01-31
Name : Albina
Hits : 180

Good day.

Please, help me: i made an order 23/11/2018 and recieved a letter with my track number 

20181123_VE0_0001535. Can you send me the correct number or tell me where is my order because i cant track himdown. 

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moonshot GLOBAL MALL
Hi our customer
I'm very sorry for late reply.
I've got the sutuatuon under control.
an overseas shipping representative will contact me after checking it.
I will reply to your e-mail about this situation
I'm very sorry for inconvenience.

if you have any other questions,
please reply to me.

thank you
moonshot GLOBAL MALL
Hi, our customer
I'm staff of moonshot.
first of all, we're very sorry for delaying reply.
it takes about long-time to check your order..

after checking into the situation,
I found out that GD EDT, the perfume is prohibited from brought in Russia
because GD EDT is classified as a fire substance..

I refunded all of your order today.
please check..

once again, we're very sorry for saying that..

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